Find and manage your hosting service
Locate your order, service details, and available controls in the Vaded client area.
Open your client area
Sign in to the Vaded website with the account you used at checkout. Open Client area in the navigation, then choose your service from the dashboard.
If you cannot find an order, check that you are using the correct email address. A service invitation may need to be accepted before a shared service appears.
Check your service details
Your service page brings together its status, billing, and any connection information provided by the hosting integration. Look for the server address, assigned port, and control-panel link.
A pending service may still be provisioning or awaiting payment. Check its payment status before trying to connect.
Open the hosting panel
Use the panel link shown for your service, if one is available. The hosting panel and the Vaded billing area may use separate credentials. Use the credentials issued for that panel rather than repeatedly trying your billing password.
Never share service passwords in public chat. If a panel link or connection detail is missing after provisioning completes, contact support with your order number.
Need more help? Include your service name and what you have tried when you contact support.