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Billing & account

Secure your Vaded account with two-factor authentication

Add an authenticator and store your recovery details safely.

1 min readUpdated

Open account settings

Sign in to your Vaded client area and open Account settings. Find the two-factor authentication controls.

Use a trusted authenticator application on a device you control.

Enable two-factor authentication

Start the setup flow and add the displayed QR code or setup secret to your authenticator. Enter the generated verification code to complete the process.

Keep the setup secret private. If recovery codes are provided, save them securely outside the device that stores your authenticator.

Protect your account

Use a unique password and keep access to your account email secure. Do not share your account login to give someone access to a service; use service invitations where available.

Check that your authenticator device's clock is accurate if a current code is rejected.

If you lose access

Use the recovery method supplied during setup. If you cannot recover the account, contact support through the channels published by Vaded.

Support may need to verify account ownership before changing security settings. Do not send passwords, authenticator secrets, or recovery codes in a public channel.

Need more help? Include your service name and what you have tried when you contact support.

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Still need a hand?

Have your service name and relevant console logs ready so we can help you get moving.